Best Buy
Electronics Store
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(866) 237-8289
2020 Sherwood Dr, Sherwood Park, Unit 200B, Edmonton, AB T8A 3H9, Canada
Opening Hours:Monday: 10:00 AM – 8:00 PMTuesday: 10:00 AM – 8:00 PMWednesday: 10:00 AM – 8:00 PMThursday: 10:00 AM – 8:00 PMFriday: 10:00 AM – 8:00 PMSaturday: 10:00 AM – 8:00 PMSunday: 10:00 AM – 6:00 PM
Area Served:Within 4 miles (6.4km) of 2020 Sherwood Dr, Sherwood Park, Unit 200B, Edmonton, AB T8A 3H9, CanadaGet more exposure
You can check the status of your order and find out where it is on the Order Details page. If you have a Best Buy Canada account, sign in and access your orders under Order History. Once you've found the order you're looking for, click "See Details" to check its status. If you don't have an account, you can still look up your order using your order number and the email address used to make your purchase.
For more details, read our help topic on checking your order status.
Google Rating: 3.0 out of 5 stars (54 total ratings)
Brian Olesky4 StarUPDATE: the store manager came through and made things right. I had to go to the store again to pick up the product and ended up buying another product. By biggest complaints are Best Buy’s three day window for pickup and inability to phone store directly. The pickup window is way too short, especially since I already “purchased” the product by credit card. It should be at least a week, if not two weeks. They should allow customer to call store directly. The phone experience makes me hesitant to shop at Best Buy!
ORIGINAL POST: My experience was absolutely awful. I ordered product for store pickup. Wanted to support local bricks and mortar store, so everything does not go out of business.
Could not make pick up in 3 days because out of town. Tried to phone store to extend hold but was unable to because cannot phone store directly. Had to phone 7–10 times because kept getting cut off. Finally got transferred to store. Said I was coming tonight. Wanted to ask exact location of store, but guy hung up. Went to wrong location and then drove to correct location. Was 3 minutes late and store was fully closed, locked up and nobody was around. They knew I was coming. Drove 40 minutes out of my way and still did not get my order. Will order from Amazon next time.Saturday 4th November 2023
Joel Aquin5 StarVery small Best Buy, but if you’re there to pick up online items, the staff were great to deal with.Monday 22nd January 2024
Mickey Beekeeper1 StarI just want to find out if my local store has a sensor light I want… if I can’t get a hold of someone at the local store, then Chat should just tell me, but it wants me to put in all my contact info before getting someone to help me. Quicker to write this terrible Customer service review.
Called the local Home Depot and the lady there said that they have 3 in Black. Going there now.Tuesday 22nd August 2023
Elyka Estelong1 StarYou have to update your store hours, cause we literally just came all the way from millwoods and expecting this store will close at 9pm. The guy told us that they are already closed, and the “9pm” is the hours for the mall 🤦🏻♀️🤦🏻♀️ fyi: we came exactly at 8:32Saturday 9th December 2023
Bob Bob1 StarShowed up here 15 min before closing time and they locked the doors closing early. Drove an hour to watch them all scramble out 2 min past the closing time to leave early. Not cool change the hours to 845pm on Wednesdays if this is how you want to close.Thursday 23rd November 2023